Music Hall Tours: Frequently Asked Questions

Music Hall is closed for renovation, but SPMH is presenting ''Beyond the Bricks,'' outdoor building tours of this National Historic landmark. Get outside for the inside scoop and see Cincinnati's premier performing arts and cultural center as you've never seen it before.

Guests on the tour are recommended to make a reservation and buy tickets in advance through the Cincinnati Arts Association ticket office as space is limited. However, if space is available, tickets can be purchased the day of the tour up to three hours in advance of the tour time. All ticket sales end 3-hrs before each tour. Tickets cannot be sold on-location at tour time. All reservations must be paid for in advance. Please bring your confirmation with you as proof of purchase.

You may buy ''Beyond the Bricks'' tickets online or call (513) 621-2787 [ARTS] to contact the ticket office. To purchase tickets in person, visit the Cincinnati Arts Association ticket office at the Aronoff Center for the Arts 650 Walnut Street, 9:00am-5:30pm, Monday-Friday and 10:00am-1:00pm, Saturday. Free 10-minute parking is available at the green meters in front of the Aronoff Center on Walnut Street.

Tours meet and depart from Cincinnati Music Hall located at 1241 Elm St. between 12th and 14th streets, just across from Washington Park. At least one tour guide with Society for the Preservation of Music Hall's ''Beyond the Bricks'' outreach program will be checking registration 15 minutes prior to the start of the tour. Guides will be wearing badges and have a sign. They will give you a pass for identification as a tour participant for you to wear during the tour.

Yes! We are constantly running discounts through our social media so, ''like'' us on our Music Hall Facebook page for more information. Additionally, we offer 10% off tickets for OTR Chamber, Cincinnati Arts Association, Society for the Preservation of Music Hall and Cincinnati Tourism Ambassador members. If you have any questions on how to use your discount please call (513) 744-3293 or email Ramona Toussaint, Tour Program Director. Please know that scaffolding, repairs and/or other construction-related activities of the building is all part of the tour experience.

Outdoor walking tours are typically 90-minutes unless otherwise listed. Our tour guides encourage participation, so the exact time of each tour varies. Tours are not recommended for small children.

Our outdoor building tour is a 360-degree walk around the building, which is about the length and width of a football field. The route does not go up or down any stairs or hills. Guests on the tour are expected to stay on their feet the whole time without assistance and there are no opportunities to sit along the tour route. All guests in your party are expected to have read the liability waiver when purchasing tickets.

While we are happy to make reasonable accommodations for all people, tours are not recommended for very young children or people for whom walking is difficult.

If given advanced notice, SPMH is happy to accommodate guests with disabilities whenever possible. While we are happy to make reasonable accommodations for all people, tours are not recommended for very young children or people for whom walking is difficult. Also, please advise us if hearing is a concern on the walking tour.

Please contact Ramona Toussaint, Tour Program Director, or call (513) 744-3293, Monday - Friday between 9:00am and 5:00pm to make arrangements that best serve your needs.

We do not stop at any restrooms or take any bathroom breaks during any of our tours. Outdoor building tour guests should visit the public restroom on the Race Street side of Washington Park. You are encouraged to arrive 15 minutes before your start time to use the restroom.

We encourage you to bring your own food and drinks if you would like refreshments for our outdoor tours. You are invited to pre-order and enjoy a picnic in the park from one of our restaurant partners after a tour (details coming soon!). Open containers of alcohol are not permitted in public spaces and not permitted to be brought into the park from the outside. The bar on the Deck at Washington Park will be available seasonally for your convenience.

Visit one of the nearby restaurants within walking distance of Music Hall or make it special with a ''Pic-Tou'' day (picnic lunch & tour) by having lunch delivered to you in the park! Pre-order your special picnic lunch from Revolution Rotisserie or Bottle & Basket, or stop in and receive a discount off the full menu. Additional questions regarding your picnic lunch should be directed to the respective establishment (details coming soon!). Adult refreshments are not permitted on the tour but are available after the tour at the Deck in Washington Park.

The Society for the Preservation of Music Hall (SPMH) outdoor walking tour is entirely outdoors as it travels around the perimeter of the building - it does cross the street occasionally. These are main roads that have a fair amount of foot traffic. Tours take place near traffic where sidewalks are old in some areas and there is active construction occurring around the building so we suggest that visitors wear sturdy comfortable shoes and be cautious when walking. Tours are not recommended for very small children. Children under 18 must be accompanied by a guardian at all times.

Sorry, no pets allowed.

Be prepared for your tour by wearing comfortable walking shoes and bring sunscreen, sunglasses, hats, umbrellas or a poncho in the event of rain.

SPMH ''Beyond the Bricks'' tours operate rain or shine. Be prepared for your tour by wearing comfortable walking shoes and bring sunscreen, sunglasses, hats, umbrellas or a poncho in the event of rain. In the event of severe weather conditions - such as a tornado or a severe weather storm watch or warning - the tour will be canceled. In this case, we will be happy to reschedule your tour or refund your ticket price. Refunds cannot be processed on-line; refunds are only available in person or by phone. To obtain a refund in person, go to the Aronoff Center Ticket Office, 650 Walnut Street, Monday throught Friday between 9:00am and 5:30pm or on Saturday from 10:00am to 1:00pm. Free 10-minute parking is available at the green meters in front of the Aronoff Center on Walnut Street. Refunds can be obtained by calling the Aronoff Center Ticket Office at (513) 621-2787 [ARTS].

Since SPMH is a non-profit operating small, intimate group tours with a limited capacity, we cannot refund tickets for missed tours. If you are unable to attend a tour, consider gifting the tour tickets to a friend or family member. Ticket exchanges and tax-deductable ticket donations can be processed up to 24 hours before a tour. Exchanges can be accommodated by incurring a $2 ticket exchange fee. Refunds are given in the event of severe weather cancelation, typically when lightning is present. In the instance of any other unforeseen emergency where a tour may be canceled, we will do our best to contact you before the tour using the information you provided. SPMH representatives have the prerogative to cancel a tour for any reason or ask any individual to leave the tour group for any reason without a refund.

Refunds cannot be arranged on-line only in person or by phone through the Aronoff Center Ticket Office, (513) 621-2787 [ARTS], 650 Walnut Street, Monday through Friday from 9:00am to 5:30pm and Saturday from 10:00am to 1:00pm. Free 10-minute parking at the green meters in front of the Aronoff Center on Walnut Street.

SPMH ''Beyond the Bricks'' tours are typically Thursdays at 4pm and Saturdays at 10am weekly, May - October. Groups are segmented to 15-20 people to create an intimate and enjoyable environment for our guests. Larger groups will be broken into smaller groups that will run concurrently. Also, SPMH is happy to accommodate groups of all sizes, from conferences to family reunions. If your group is larger than 15 guests or you want a specialized private tour, please contact Ramona Toussaint, Tour Program Director, to make arrangements, or call Ramona at (513) 744-3293.

Park on the same block as Music Hall or take the streetcar! (Opening in September). Music Hall does not own or manage the parking facilities listed below. Parking rates are subject to change, and are posted at each lot.

> Washington Park Garage: 1230 Elm St., across from the entrance to Music Hall

> Towne Centre Garage: 1251 Central Parkway, behind Music Hall (enter just south of Ezzard Charles Drive)

> Central Parking Lot (uncovered): 1225 Elm St., adjacent to and just south of Music Hall

Download the Music Hall Parking Map for directions or for more information.

Established as a non-profit 501(c)3 in 1992, The Society for the Preservation of Music Hall (SPMH) was founded to ''preserve, promote, improve and provide education about Music Hall.'' SPMH is an all-volunteer group and tour fees support this mission. All tour guides and speakers are highly-trained volunteers with a passion for Music Hall. Tours are provided with the support of the Cincinnati Arts Association. To find out more about how you can further support SPMH, the tour program, or volunteer, go to the SPMH website, call (513) 744-3293, or contact Ramona Toussaint, Tour Program Director.

RELATED INFORMATION

Looking for a perfect gift for the person who has everything? ''Beyond the Bricks'' outdoor tours resume in May 2017 and gift certificates are available for these tours.
Purchase tour gift certificates by calling (513) 744-3293 or

Watch a video of the ''Beyond The Bricks'' tour, courtesy of WCPO.

Special Offer for Thursday Tour Participants

SPECIAL THANKS to the Symphony Hotel for the generous donation for a voice amplification system for the BTB tour! Visit the Symphony Hotel website for dining information.

If you'd like to receive updates on the tour program - e.g. pop-up tours, hard-hat tours during construction, etc. - submit your contact information on the Music Hall Tour Request Form.

SPMH is looking for volunteers to become tour guides! Find out how to volunteer.

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